Sales Policy for Visionluis
Effective Date: January 2, 2025

Thank you for choosing Visionluis! This Sales Policy outlines the terms and conditions that govern purchases from Visionluis. By placing an order with us, you agree to the terms detailed below.

Contact Information

1. Pricing and Payment Terms

  • Pricing: All prices are listed in USD and are subject to applicable taxes. Prices may vary and are subject to change without notice.
  • Payment Methods: We accept major credit cards, PayPal, and other approved payment methods displayed at checkout. Payment must be completed in full before an order is processed.

2. Order Confirmation and Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Please review this carefully and contact us immediately if any changes are needed.
  • Processing Time: Orders are typically processed within [X] business days. Delays may occur during peak periods or due to unforeseen circumstances.

3. Shipping and Delivery

  • Domestic Shipping: We aim to deliver orders within [X] business days.
  • International Shipping: Delivery times vary by destination and are subject to customs regulations. Additional fees for duties and taxes may apply.
  • Tracking Information: A tracking number will be provided for all shipped orders.

4. Return, Exchange, and Refund Policy

Please refer to our detailed Refund and Returns Policy.

5. Warranty and Repairs

Some items may include a manufacturer’s warranty. Please check product details for specific warranty terms. For repair requests, contact our support team with a description of the issue.

6. Cancellations

Orders can be canceled within [X] hours of placement. After this period, cancellation requests may not be accommodated if the order has already been processed or shipped.

7. Customer Service

Our customer service team is available to assist with any inquiries or issues. Reach us via:

8. Policy Updates

Visionluis reserves the right to update this Sales Policy at any time. Updates will be posted on our website, and the “Effective Date” will reflect the latest changes.

Thank you for shopping with Visionluis. We appreciate your trust and look forward to serving you!